Skip navigation

Customer Care: User Guides

General Grande User Guides

TV User Guides

Internet User Guides

Phone User Guides


General Grande User Guides

Internet User Guides

TV User Guides

    • Cisco 678 Quick Start - This document will help you get up and started with your Cisco 678 DSL Modem.
    • Cisco 678 User Guide - This manual describes all initial hardware installation and basic configuration procedures for the Cisco 600 series CPE devices.
    • M DCT 2000 User Guide - This user guide will show you all necessary information for the setup and operation of your Motorola DCT 2000 Digital Receiver.
    • Motorola DCT 6208 User Guide - This user guide provides all the necessary information to setup and operate your Motorola DCT 6208 HD Digital Receiver.
    • Motorola DCT 6412 User Guide - This user guide provides all the necessary information to setup and operate your Motorola DCT 6412 Dual Digital Receiver.
    • Prestige 642 Spec Sheet - The specifications and requirements for the Zyxel Prestige 642 are provided by this document
    • Prestige 642 User Guide- This document provides in-depth descriptions and instructions on the functions and features available using the Zyxel Prestige DSL Modem.
    • SA Explorer 2000 Installation Guide - This installation guide provides all the necessary information to setup your Scientific Atlanta Explorer 2000 Digital Receiver.
    • SA Explorer 3250 Installation Guide - This installation guide provides all the necessary information to setup your Scientific Atlanta Explorer 3250 HD Digital Receiver.
    • SA Explorer 3250 User Guide - This user guide provides all the necessary information to operate your Scientific Atlanta Explorer 3250 HD Digital Receiver.
    • SA Explorer 8000 Installation Guide - This installation guide provides all the necessary information to setup your Scientific Atlanta Explorer 8000 Digital Receiver.
    • SA Explorer 8000 Quick Start - This guide provides information to get you quickly started using your Scientific Atlanta Explorer 8000 Digital Receiver.
    • SA Explorer 8000 Spec Sheet - This specification sheet provides all the specifications and requirements of the Scientific Atlanta Explorer 8000 Digital Receiver.
    • SA Explorer 8300 Installation Guide - This installation guide provides all the necessary information to setup your Scientific Atlanta Explorer 8300 HD Digital Receiver.
    • SA Explorer 8300 Quick Start - This guide provides information to get you quickly started using your Scientific Atlanta Explorer 8300 HD Digital Receiver
    • SA Explorer 8300 Spec Sheet - This specification sheet provides all the specifications and requirements of the Scientific Atlanta Explorer 8300 HD Digital Receiver.
    • SMC Flash Reset Instructions - These instructions are provided in order to "flash" reset your SMC 7401BRA DSL Modem.
    • SpeedTouch Command Line User Guide - This Reference Guide aims to give the fastidious user a concise, practical and easy to use document for configuring the SpeedTouch
    • SpeedTouch Spec Sheet - This document provides technical specifications of the SpeedTouch ADSL router and its requirements.
    • SpeedTouch User Guide - The SpeedTouch User Guide provides in-depth documentation regarding the functions and features of the SpeedTouch DSL Modem.

Phone User Guides

    • Phone Quick Guide - A quick reference guide that references the standard and advance features of your Grande Phone Service. This quick reference guide is valid for the following Grande Phone Services:
      Basic-G
      Essential-G
      Optimum-G
      HomeLine
      Expanded Local+
      Super Texas
      Grande USA
    • Quick Reference Codes - A quick reference guide that shows the summary of all phone codes. This Quick Reference Guide is valid for the following Grande Phone Services:
      Basic
      Essential
      Optimum
    • SecureIT Plus - Parental Controls - SecureIT Plus - Parental Controls Users Guide
    • SecureIT Plus - User Manual - SecureIT Plus - User Manual